This article contains information about the retirement of hardware products and software support.
Glossary
| End-of-Sale (EOS) |
The EOS date is the final day to purchase the product. However, this date is subject to stock availability both in our warehouse and with your local distributors. Once all our stock is depleted, all our product SKUs will be inactive and new orders can no longer be processed. |
| End-of-Life (EOL) | Date when support for the product ceases. RMAs for this product will no longer be processed. Support care-pack subscription and technical support are not possible beyond the EOL date. New software releases will not include support for any product which has already reached its end-of-life date. |
| Migration Path | Migration Path is announced as a recommendation to replace a discontinued product with an alternative product. |
Retirement Calendar
| Device Model | Hardware Revision | MAC address starts with... | End-of-Sale (EOS) date | End-of-Life (EOL) date |
Migration Path |
| NPE-9300-GSM/3G | Rev.1 | 18:83:C4:04... | 28.02.2017 | 31.12.2020 | NXS-9700-3G Rev.1 |
|
8-port modem pool |
- | - | 08.11.2019 | 31.12.2022 | MHD-8100-4G |
|
NXS-9700-3G NXS-9750-3G |
Rev.1 | 78:A7:14:54... | 11.09.2017 | 31.12.2024 | NXS-97xx-4G Rev.4 |
|
NXS-9700-3G NXS-9750-3G |
Rev.2 | 78:A7:14:55... | 19.11.2018 | 31.12.2025 | NXS-97xx-4G Rev.4 |
|
NXS-9700-3G NXS-9750-3G |
Rev.3 | 78:A7:14:56... | 31.12.2023 | None declared | NXS-97xx-4G Rev.4 |
|
NXS-9700-4G NXS-9750-4G |
Rev.3 | 78:A7:14:64... 78:A7:14:65... |
15.03.2022 | None declared | NXS-97xx-4G Rev.4 |
|
NXS-9700-4G NXS-9750-4G |
Rev.4 | 78:A7:14:74... 78:A7:14:75... |
None declared | None declared | None declared |
|
NXS-9700-5G NXS-9750-5G |
Rev.4 | 78:A7:14:76... | None declared | None declared | None declared |
| MHD-8100-3G | Rev.1 | 00:07:32... | 19.04.2021 | None declared | MHD-8100-4G Rev.1.1 |
| MHD-8100-4G | Rev.1 | 00:07:32... | 31.12.2023 | None declared | MHD-8100-4G Rev.1.1 |
| MHD-8100-4G | Rev.1.1 | 00:07:32... | None declared | None declared | None declared |
Important note: New software releases will not include support for any product which has already reached its end-of-life date. By continuing to use end-of-life hardware, you could run the risk of interruptions in the correct functioning of your device. Our sales team and sales partners will be happy to help you plan for your next hardware refresh.