Let's assume there's a workflow that sends an SMS to a user when there is alarm and after that it also gives him a phone ring.
Now let's assume there are 20 alarms at the same time.

The system will send 20 SMS which is fine as each SMS will be for a different alarm so there is some useful information inside.
However, after that the system will call the same user(s) 20 times so you receive a ring cal, reject and then this happens 19 more times.

I suggest to add a checkbox in "Calls > Queued" or somewhere that would result in checking the actual queue and if there are multiple ring calls for the same phone number it would leave just one call for each unique phone number.

Migrated from the SMSEagle UserReport forum (2026-03-20). Legacy status: New idea.