Ideas & Feedback
Ideas: Alerting & Voice
Ideas about notification workflows: voice calls, TTS, escalations, acknowledgements, on-call schedules.
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2
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Shared Phonebook
Hi Team,We are looking for a solution that will allow any user to manage on-call members. Currently, only the phonebook owner has permission to change group ...
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1
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API Enhancement for TTS Voice Calls
Problem:Current APIv2 allows sending TTS calls (/calls/tts_advanced) but provides no status endpoint. Alarm systems cannot determine if a call was answered.R...
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Correct logging of {{email_to_identifier}}
I have a workflow with condition "recipient contains _test@<SMSGW>" resulting in action "Ring call to {{email_to_identifier}}"The system (after a patch that ...
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1
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Aggregate queued calls for unique phone numbers
Let's assume there's a workflow that sends an SMS to a user when there is alarm and after that it also gives him a phone ring.Now let's assume there are 20 a...
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2
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Holidays on shift
Add function to shift to add holidays.For example christmas we are closed and only the person on call should get sms.Instead of adding vacation mode on all t...
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Voice Call follow-up option for MQTT rule template
Please add Voice call option to the MQTT subscription rule templateMigrated from the SMSEagle UserReport forum (2025-07-14). Legacy status: Completed.
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2
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Repeat alarms on sensors every x minutes
Add an option to repeat the alarm on a sensor every x minutes/hoursCurrently it triggers once, and you never knows if it goes back below or not.Migrated from...
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2
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Voice call audio files
Record audio files (voice call) on the admin page.Migrated from the SMSEagle UserReport forum (2025-04-18). Legacy status: Being considered.
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1
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Activation of digital outputs by call.
Activation of digital outputs by call. Multiple numbers control one output or many outputs.Migrated from the SMSEagle UserReport forum (2025-04-18). Legacy s...
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New language for the voice model.
Can you add Lithuanian language to the voice models. Thank you.Migrated from the SMSEagle UserReport forum (2025-04-18). Legacy status: Rejected.
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1
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"Call failed" - Function for Retry Call
The Call Function, text to Speech or Ring only is a very useful feature. BUT, is the Participant not reachable, is in a Call or poor Signal and so on, the Ca...
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Execute Call based on Input
Call based on Input level. number to be predefined. Also played message to be predefined by text to Voice.Migrated from the SMSEagle UserReport forum (2024-0...
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2
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Call Time/Date/After a delay/Between hours
Could you add these features?Calling at specified date and time (Call scheduling)Limit calling to specified hours (for example between 08:00-18:00)Migrated f...
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Text-to-speech languages
Text-to-speech works only in English. Could you add a function to record a message from the microphone. This would solve the language problem.Migrated from t...
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3
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Email to call
The Idea is that you recived an Email and then you can send an SMS and a call to this specific number.Migrated from the SMSEagle UserReport forum (2023-09-05...
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7
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More Call functions
It would be nice to have more functions regarding the Call function.For example:- Repeating calls number of times (If someone does not pick up at the first c...
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Shift Function changes
The shift function currently only addresses shifts that run on a weekly cycle. If this could be modified to support broader calendar references. Example: On ...
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3
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Calls answer with Info SMS
As an optional feature: calls to the SMSEagle number are answered with an info SMS.Migrated from the SMSEagle UserReport forum (2022-08-13). Legacy status: B...
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Allow shifts management on a group level
Each group can represent a support team. Each contact can be in multiple support teams. That's why it is necessary to add to group level a control of when SM...
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Add wildcard to blacklist numbers
There is an issue with the system sending texts to landline numbers in the UK. A wild card option would permit the blocking of sending to numbers that cannot...
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3
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call forwarding based on excel
greetings i thing it will be a good thing if we could add excel with for example people that are on call duty and based who is that date calls toward the ga...
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7
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Periodic SMS + phone call
Please allow combinations of SMS + phone call (3 rings) in periodic SMS but preferably also in other places as this is handy way to notify about urgent cases...
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1
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Blacklisting / Incoming message automation
With all the spam/scam calls/sms one gets, a number blacklist or some automation rules to mark items as spam sending them to the spam folder (or defined fold...
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16
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Sound files for voice modems
I'd really like to see the following feature:If the SMSEagle is doing a phone call to a person, and the person picks up the phone there should be a sound fil...
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9
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Voice synthesis - API to voice call
I believe it is an obvious neccessary step in the evolution of this product. Some basic voice synthesis, just english language. Use API to prepare the messag...
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Call with termination (dummy call) to a phonebook contact/group
Hello,I would like to suggest implementation of a new feature. As SMSEagle already has internal phonebook, it would be good to let "call with termination" (a...