Ideas & Feedback
Ideas: Alerting & Voice
Ideas about notification workflows: voice calls, TTS, escalations, acknowledgements, on-call schedules.
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2
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Shared Phonebook
Hi Team,We are looking for a solution that will allow any user to manage on-call members. Currently, only the phonebook owner has permission to change group ...
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1
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API Enhancement for TTS Voice Calls
Problem:Current APIv2 allows sending TTS calls (/calls/tts_advanced) but provides no status endpoint. Alarm systems cannot determine if a call was answered.R...
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Aggregate queued calls for unique phone numbers
Let's assume there's a workflow that sends an SMS to a user when there is alarm and after that it also gives him a phone ring.Now let's assume there are 20 a...
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2
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Holidays on shift
Add function to shift to add holidays.For example christmas we are closed and only the person on call should get sms.Instead of adding vacation mode on all t...
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2
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Repeat alarms on sensors every x minutes
Add an option to repeat the alarm on a sensor every x minutes/hoursCurrently it triggers once, and you never knows if it goes back below or not.Migrated from...
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2
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Voice call audio files
Record audio files (voice call) on the admin page.Migrated from the SMSEagle UserReport forum (2025-04-18). Legacy status: Being considered.
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1
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Activation of digital outputs by call.
Activation of digital outputs by call. Multiple numbers control one output or many outputs.Migrated from the SMSEagle UserReport forum (2025-04-18). Legacy s...
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7
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More Call functions
It would be nice to have more functions regarding the Call function.For example:- Repeating calls number of times (If someone does not pick up at the first c...
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3
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Shift Function changes
The shift function currently only addresses shifts that run on a weekly cycle. If this could be modified to support broader calendar references. Example: On ...