Other troubleshooting
Most common issues and their solutions
- SMSEagle devices not affected by log4j/log4shell vulnerabilities
- Remote support - Teamviewer QuickSupport module
- E911 on Verizon network
- MFA login on backup device in HA-cluster
- Problem downloading update for MHD device ("New software version available, but support package of your device has ended" is displayed)
- Problem downloading update for Rev.3 device ("Software is up to date" is displayed)
- SIM card/SIM tray fell inside the device
- Ethernet port not working - no link
- Device not booting - filesystem error